Frequently Asked Questions
Find Your Problems
Who is Kindor?
Kindor is both a factory and has our own trade company in China, the advantage of price and manufacturing will provide you with better service in steel front doors and door hinges!
Is there a discount if we have a larger quantity?
Of course, the price will decrease gradually as the quantity increases.
What is the delivery time for orders?
That depends on the quantity. Usually, it takes 15-20 days to complete the production for front doors or hinges.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our website’s Contact Us page. The email is info@kindortrade.com. We strive to respond to all inquiries within 24 hours.
How can I trust you?
We can trade through Alibaba, where has our store. That is a guarantee for both of us.
Does your company support ODM & OEM?
Of course, we support ODM and OEM. In-house factory can provide professional services and reduce the time to communicate with third-party companies for front doors and hinges.
What are your usual payment methods?
T/T is the normal method, which needs a 30% deposit and the remaining 70% before shipping. We can also go through the process on Alibaba.
Do you offer international shipping?
Yes, we offer international shipping to different countries. We usually use air, sea, or express transportation. The export port is Ningbo or Shanghai, China.